Lifelog Support
Help with the Lifelog app — recording, transcripts, your timeline, and subscriptions.
Contact us
Questions or something not working? Email us and we will get back to you as soon as we can.
Email: michael@lifelogdoodles.com
Frequently Asked Questions
How do I record a memory?
Tap the microphone button at the bottom of the screen and start speaking. You'll see a live waveform as you record, up to five minutes per entry. When you're done, tap stop: your recording is transcribed, given a title, filed on the calendar for that day, and a doodle is drawn for it. If you can't talk out loud, tap the keyboard button next to the microphone and type the entry instead.
How accurate is the transcription?
Lifelog turns your recordings into written transcripts automatically, and detects which language you spoke without you setting anything. Accuracy is usually very high for clear audio, but it can vary with background noise, distance from the microphone, accents, and how fast you speak. You can edit any transcript from the entry's menu if a word came out wrong.
How much does Lifelog cost? Is there a free trial?
Lifelog starts with a 30-day free trial that unlocks everything. There is no permanently free plan — after the trial, Lifelog continues as a paid subscription that includes:
- A custom ink doodle on every entry
- Unlimited memories on your timeline
- Recordings up to five minutes
- Full transcript search, in any language you record in
- Home-screen widgets and daily reminders
- No ads, no tracking, and your entries are never sold
After the trial it is $34.99/year (about $2.92/month) or $6.99/month. Prices are shown in your own currency on the App Store and can vary by region.
You won't be charged during the trial, and you can cancel anytime before it ends.
How do I export my data?
You can export all your memories and transcripts as a CSV file from the Profile screen. Tap the "Export Data" button and the file is generated on your device. It contains every entry's date, title, and full transcript.
How do I delete my account?
Go to your Profile screen and scroll down to find the "Delete Account" option. This will permanently delete your account and all associated data. We recommend exporting your data first if you want to keep a copy. Deleted data is purged from our systems within 30 days.
What devices are supported?
Lifelog is available for iOS and Android devices. We support iOS 13 and above, and Android 9 (API level 28) and above. You'll need to grant microphone permission to record audio.
Do I need an internet connection?
You can record while offline. An internet connection is needed to upload your recording, create the transcript and title, add your entry doodle, and sync with the cloud. Anything recorded offline will finish processing once you are back online.
How is my data protected?
Your recordings, transcripts, and account data are protected with encryption in transit (HTTPS/TLS) and encryption at rest on our cloud infrastructure (Supabase). We do not sell your data. Lifelog does not use client-side keys that only you hold—this is standard cloud security, not end-to-end encryption where even the service provider cannot decrypt your content.
System Requirements
- iOS: Version 13.0 or later
- Android: Version 9.0 (API level 28) or later
- Permissions: Microphone access required
- Internet: Required for transcription and cloud sync
- Storage: Varies based on number of recordings
Still Need Help?
Can't find what you're looking for? Reach out to us directly:
Email Support